Legal

Privacy Policy

Last updated: 1 July 2025

At Meridians Property Technologies, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our property management platform and services.

1Information We Collect

We collect information you provide directly to us, such as when you request a demo, contact our sales team, or create an account. This includes: • Contact information (name, email address, phone number, company name) • Account credentials and profile information • Payment and billing information • Communications you send us We also collect information automatically when you use our platform, including log data, device information, IP addresses, browser type, pages viewed, and usage patterns. We use cookies and similar tracking technologies to collect this information.

2How We Use Your Information

We use the information we collect to: • Provide, maintain, and improve our services • Process transactions and send related information, including purchase confirmations and invoices • Send technical notices, updates, security alerts, and support messages • Respond to your comments, questions, and requests • Send marketing communications about products, services, and events (you may opt out at any time) • Monitor and analyse trends, usage, and activities in connection with our services • Detect, investigate, and prevent fraudulent transactions and other illegal activities

3Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances: • With vendors, consultants, and other service providers who need access to such information to carry out work on our behalf • In response to a request for information if we believe disclosure is in accordance with, or required by, any applicable law or legal process • If we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property, and safety of us or others • In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business

4Data Retention

We retain personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. When we no longer need to retain your information, we will securely delete or anonymise it. For customers using our private deployment option, data is stored entirely on your own infrastructure and is subject to your own data retention policies.

5Security

We take reasonable measures to help protect information about you from loss, theft, misuse, and unauthorised access, disclosure, alteration, and destruction. We use industry-standard encryption (TLS 1.3 in transit, AES-256 at rest) and conduct regular security audits. However, no security system is impenetrable and we cannot guarantee the security of our systems with absolute certainty.

6Your Rights

Depending on your location, you may have certain rights regarding your personal information, including: • The right to access and receive a copy of your personal information • The right to rectify or update inaccurate or incomplete information • The right to erasure of your personal information in certain circumstances • The right to restrict or object to our processing of your personal information • The right to data portability • The right to withdraw consent at any time To exercise any of these rights, please contact us at privacy@Meridiansprop.com.

7International Transfers

We operate globally and may transfer your information to, and process it in, countries other than your own. We ensure appropriate safeguards are in place for such transfers, including standard contractual clauses approved by relevant data protection authorities.

8Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or by posting a notice on our website prior to the change becoming effective. We encourage you to review this Privacy Policy periodically.

9Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at: Meridians Property Technologies privacy@Meridiansprop.com