Property Management

The Complete Property
Operations Platform

From maintenance requests to compliance inspections, smart IoT to tenant service portals โ€” one platform to run every building with confidence.

WhatsAppLINE
40%
Faster maintenance response
60%
Fewer tenant complaint calls
95%
Avg satisfaction score
24/7
IoT monitoring & alerts

Platform Overview

One dashboard for
every building operation

Meridians Property Management consolidates work orders, inspection schedules, IoT device data, vendor management, and compliance tracking into a single, real-time operational view. Built for portfolio managers who need the full picture โ€” without the noise.

Multi-building portfolio management from one dashboard
Role-based access for operations managers, technicians, and tenants
Real-time alerts and mobile push notifications
Customisable reporting for executive-level oversight
Dashboard
Work Orders
Inspections
Maintenance
IoT Devices
Reports
42
Open Orders
98%
SLA Achieved
7
Due Today
3
Escalated
Recent Work Orders
WO-2841Unit 12B โ€” HVAC Repair
In Progress
WO-2840Lobby โ€” Light Replacement
Pending
WO-2839Level 5 โ€” Plumbing
Completed
WO-2838Carpark B2 โ€” Gate Malfunction
Urgent
๐Ÿ…ฟ๏ธ
Parking Free
38 / 120
๐Ÿ“ท
Cameras Online
64 / 64
โšก
Power Usage
2.4 MWh

Capabilities

Everything your team needs

Work Orders
Schedule
History
42
Open
98%
SLA
3
Urgent
Job
Unit
Priority
WO-2841 HVAC Repair
Unit 12B
Medium
In Progress
WO-2840 Lighting
Lobby
Low
Scheduled
WO-2839 Gate Fault
Carpark B2
High
Urgent
WO-2838 Plumbing
Level 5
Medium
Pending

Intelligent Work Order Management

Stop juggling spreadsheets and phone calls. Meridians automatically routes every maintenance request to the right technician based on skill set, location, and availability โ€” with full SLA monitoring and real-time status updates for tenants and management.

  • Smart auto-routing & assignment rules
  • Real-time status notifications for tenants
  • SLA tracking with automatic escalation
  • Mobile app for field technicians
  • Photo & video documentation per order
  • Integrated spare parts inventory

Smart Building Integration

Your building,
intelligently connected

Meridians integrates with leading hardware vendors to give you a complete real-time view of every building system. Stop reacting to failures โ€” start preventing them.

Facial recognition access control
Smart electricity & water meters
EV charging station management
Parking management systems
Smart parcel lockers
Environmental & air quality sensors
Lift & elevator monitoring
CCTV & security cameras
๐Ÿš—
Smart Parking
247 Spaces
84% occupied live
๐Ÿ’จ
Air Quality
AQI 42
Excellent โ€” Level 3
โšก
Energy Monitor
2.4 MWh
12% below target
๐Ÿ”
Access Control
3,421
entries today
๐Ÿ“ฆ
Parcel Lockers
18 / 40
slots occupied
๐Ÿš—
EV Charging
6 / 8
chargers in use

How It Works

From request to resolution
in four steps

01

Request Received

Tenant submits via portal, SMS, or QR code scan. Automatically tagged by category, building, and priority.

02

Smart Routing

Meridians assigns the nearest available technician with the right skill set. SLA clock starts immediately.

03

On-Site Resolution

Technician receives job on their mobile app, completes work, uploads photos, and marks done.

04

Report & Close

Tenant receives confirmation. Data feeds into maintenance analytics and vendor performance scoring.

Client Results

"Meridians cut our average maintenance response time from 48 hours to under 6 hours. The IoT integration alone has saved us tens of thousands in emergency repair costs."
JH
James Harrison
Head of Facilities, Pacific Towers Group
40%
Faster response time
60%
Fewer inbound calls
95%
Tenant satisfaction
30%
Lower repair costs

FAQ

Common questions

See Property Management in action

Book a 30-minute personalised demo using your specific building type and workflow.